Google Reviews
Ash
16:10 02 Jun 20
Mixed opinions when it comes to the experience we had here. Jordan was a great salesperson and we enjoyed interacting... with him. One word of caution for any potential buyers: READ YOUR CONTRACT CAREFULLY BEFORE YOU SIGN- this is obviously something that does not need an explanation as dealerships will always try to get you to sign on for an additional warranty or something "special". We were disappointed that the additional warranty cost was just added on to our sale without consulting us and when we pointed it out we were made to feel like not taking it up would be a mistake on our part. Choice is ultimately in the hands of the buyer and if there was more transparency with regard to this, we would have at least considered buying the additional warranty. This could have been handled a lot better. We eventually got them to remove it as it was only an "optional coverage". Another disappointing part is that although the papers seemed to indicate there was windshield damage, we were verbally assured that it was already replaced for a cost of 475 CAD. When we asked that this receipt for repair be given to us, we were told they would send it to us later via email. Probably a mistake on our part to not have asked to see the repair paperwork then and there before signing the papers. We drove from Calgary to purchase this vehicle and had spent many hours at the dealership and so just wanted to head back home quickly so we thought that we could trust them to send us the receipt for windshield repair- still waiting for it despite sending an email reminding them about it. Please exercise due care and diligence when you choose to buy your car and do a very thorough examination of your vehicle.read more
Marc Lemieux
23:32 01 Jun 20
We appreciated Aaron Eelhart’s honest and genuine nature in dealing on our new Accord sport 2.0T. He found us the car... we wanted, got it to the dealership quickly and for a better price than elsewhere. He was never pushy or gave you that hardcore salesman routine to try to sell us. Aaron made the transaction pleasurable. Thanks for making it quick and easy for us!read more
Kacie Neal
23:12 31 May 20
This Honda location is fantastic! The service department is one of the best. I took all my Honda's there when I lived... in Lethbridge before. I recently moved back and have a Toyota now but will still continue to use this location. Bob and his team are amazing. Extremely helpful and knowledgeable. I can't say enough good things!read more
Yena Shim
19:20 22 May 20
This was my first time financing a vehicle and I am so glad I was able to go through McFadden Honda to purchase a 2020... Honda CR-V Touring. Steve really helped me out when I was trying to make a decision, as I was going back and forth not only with what kind of vehicle I wanted but also where I wanted to purchase from. Steve and Neil offered a price that I couldn't refuse! I was directed to Jason for financing, and he was also very helpful in answering newbie questions and to allow me to drive away with my car promptly. I traded in my 2011 Honda CR-V and before this, I went to their Service Department for 9 years. Bob, Ryan, and Jim to just name a few never made me feel silly for asking questions and always made me feel like I was driving a safe and a reliable vehicle. Thanks, McFadden Honda!read more
Daron Borys
20:44 07 Sep 18
Ryan was an excellent salesman. He found the vehicle to suit our growing family needs (Dodge Journey 7 Seater) & made... certain the purchase went by smoothly. He was great at communicating with us along the way.Jason did a great job with the financing & with a near immediate approval, we took possession of our new vehicle without incident. We would definitely recommend these great guys for your next purchase, & will be back for future purchases.read more